Gaya APA
Jones, E., Haven-Tang, C. (2005).
EBOOK : TOURISM SMES, SERVICE QUALITY, AND DESTINATION COMPETITIVENESS .
USA:
CAB International.
Gaya MLA
Jones, Eleri., Haven-Tang, Claire.
"EBOOK : TOURISM SMES, SERVICE QUALITY, AND DESTINATION COMPETITIVENESS".
USA:
CAB International,
2005.
Text.