Gaya APA

Leonard, D., McGuire, M. (2007). E-BOOK : THE EXECUTIVE GUIDE TO UNDERSTANDING AND IMPLEMENTING THE BALDRIGE CRITERIA - Improve Revenue and Create Organizational Excellence . USA: William A. Tony.

Gaya MLA

Leonard, Denis., McGuire, Mac. "E-BOOK : THE EXECUTIVE GUIDE TO UNDERSTANDING AND IMPLEMENTING THE BALDRIGE CRITERIA - Improve Revenue and Create Organizational Excellence". USA: William A. Tony, 2007. Text.