E-BOOK : JOURNAL OF HOSPITALITY & TOURISM RESEARCH - Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants | Digital Library Politeknik Pariwisata Prima Internasional

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E-BOOK : JOURNAL OF HOSPITALITY & TOURISM RESEARCH - Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants

Jaksa J. Kivelä - Nama Orang; Carmen Yiu Ha Chu - Nama Orang;

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Perpus Utama 910.5 KIV j

E00072

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Judul Seri: -
No. Panggil: 910.5 KIV j
Penerbit: : SAGE Publications Ltd., 2001
Deskripsi Fisik: -
Bahasa: English
ISBN/ISSN: -
Klasifikasi: 910.5
Tipe Isi: -
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Edisi: -
Subjek: EBOOK
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E-BOOK : JOURNAL OF HOSPITALITY & TOURISM RESEARCH - Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants

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