Gaya APA

Lashley, C. (2000). E-BOOK : HOSPITALITY RETAIL MANAGEMENT - A unit manager’s guide . USA: Buttem-orth-Heinemann.

Gaya MLA

Lashley, Conrad. "E-BOOK : HOSPITALITY RETAIL MANAGEMENT - A unit manager’s guide". USA: Buttem-orth-Heinemann, 2000. Text.